tag:blogger.com,1999:blog-5819898692345221601.post3433079028443672061..comments2023-10-04T13:05:38.186+01:00Comments on Nick Lansley's Technology for Tesco.com Blog: New features in Tesco API and just 7% of customers to be transferredNick Lansleyhttp://www.blogger.com/profile/00087509895945257528noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5819898692345221601.post-86900640441354222252010-06-16T10:47:52.143+01:002010-06-16T10:47:52.143+01:00I had a look at Martini this morning for the first...I had a look at Martini this morning for the first time. While it was loading I got half an order completed on the Asda site, and that included registration as I'd never used it before.<br /><br />Okay, but seriously, even before the new platform the Tesco site (from BT5 Belfast postcode) has been running slow regardless of the time of day. I've placed orders at 5am and it still took forever for pages to load and this was pre-Martini, so I can't see that it's anything to do with it. <br /><br />Okay, I realise this isn't YOUR problem but I just want someone to understand that it's hurting the user experience. The contact options on the website are limited to phone (yeah right...) and post.<br /><br />The Asda options are limited for me, so I'd rather use Tesco, but even with liberal use of the Favourites, a comparable Tesco order would take over twice as long to complete. I didn't really check the new Tesco site much, does it have order templates? That'd be handy. One click for all the essentials. <br /><br />Anyway, peace out! Just venting.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5819898692345221601.post-88531266274168918432010-06-15T22:10:09.393+01:002010-06-15T22:10:09.393+01:00Hi Philip
Yes it's true that some newly regis...Hi Philip<br /><br />Yes it's true that some newly registered customers are starting out on the old platform before being migrated to the new. This was a technical side-effect of the migration process - to refer to the original project names, new customers need to be 'BOBbed' before they get 'Martinied'.... be registered on the old grocery service before they got taken on to the new one.<br /><br />The good news is that the final version of the new 'martini' platform, being implemented this week, will overcome the pre-BOBbing necessity and all new customers will be Martini straightaway.<br /><br />I hope this made sense...Nick Lansleyhttps://www.blogger.com/profile/00087509895945257528noreply@blogger.comtag:blogger.com,1999:blog-5819898692345221601.post-49278519586424774412010-06-14T10:09:57.785+01:002010-06-14T10:09:57.785+01:00Hi Nick,
Maybe you have explained this in an earl...Hi Nick,<br /><br />Maybe you have explained this in an earlier post that I have missed, but why are new tesco.com users being put on the old server (Bob), rather than the new one? <br /><br />This caused us a lot of confusion at Launch48 the other weekend where our brand new tesco.com accounts weren't working with the API, whilst accounts people had had for a while did.<br /><br />Is the migration process quicker than new signups, otherwise this could take a while :)Philip Robertshttp://www.recip.lynoreply@blogger.com