tag:blogger.com,1999:blog-5819898692345221601.post7885143605492004791..comments2023-10-04T13:05:38.186+01:00Comments on Nick Lansley's Technology for Tesco.com Blog: Original API closes tonight after changing the game at Tesco.comNick Lansleyhttp://www.blogger.com/profile/00087509895945257528noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-5819898692345221601.post-75654736243721036152010-05-07T23:51:18.363+01:002010-05-07T23:51:18.363+01:00After wrestling with the new Tesco.com grocery sho...After wrestling with the new Tesco.com grocery shopping software for an age, trying to find a way to print or copy my shopping basket content to a doc file, I telephoned the helpline only to be told I couldn't - and the helpline operative loathed the new system as much as I'm beginning to. She advised me to search for "techfortesco nick lansley" and leave a message to tell him how I feel about the new system.<br /><br />It's not bad enough that it's deliberately designed to prevent customers from easily keeping their own record of the prices and offers they've agreed (so that when the odd 2 for 1 or half price offer isn't reflected in the invoice that comes with the delivery, we have some proof of what we actually agreed to pay and that it was ordered for delivery in the time window of the offer) - it's also hideously slow - and a load of things that are still stocked, have disappeared from my "favourites" list.<br /><br />My first shop using the new system was a nightmare and took so long that a warning message popped up to tell me that I was about to lose the delivery slot I'd reserved TWO HOURS ago, when I started.<br /><br />In the end, I had to copy each item on offer that I selected, individually, and paste it into a document file. It would have been a heck of a lot quicker to go to town and get the shopping myself.<br /><br />It's very sad. The old system worked well. I'm going to miss it. The new one is an absolute stinker!Anonymousnoreply@blogger.com