Friday, 22 October 2010

BREAKING: Tesco Online voted most accessible website by RNIB members

Jack Bennie, IT manager and colleague here at, has just alerted me to the fact that Tesco Online has just been voted the most accessible website for visually impaired computer users by members of RNIB and listeners of Insight Radio, the RNIB's online radio station for blind and partially sighted people in the UK.

Jack's team have engineered much of the technology to make this work and he wanted me to particularly credit Zara Hughes, Sweta Subramanian and Sarah Bruce for the huge effort to bring a great grocery home shopping experience for customers who cannot see.

This is a humbling achievement, mostly because grocery shopping is often the final barrier to full independence for people with sight loss. Imagine trying to go grocery shopping with your eyes closed and finding all the tins, packets and boxes feel the same, with no clue as to what they contain. Internet grocery shopping is the ideal answer, and I'm glad visually-impaired customers have such passionate champions here at that they have voted us to be the most accessible site.

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As this blog grows in readership - and because it carries the Tesco brand - I have had to become more careful about the sort of comments that are acceptable. The good news is that I'm a champion of free speech so please be as praising or as critical as you wish! The only comments I DON'T allow through are:

1. Comments which criticise an individual other than myself, or are critical of an organisation other than Tesco. This is simply because they cannot defend themselves so is unfair and possibly libellous. Comments about some aspect of Tesco being better/worse than another equivalent organisation are allowed as long as you start by saying "in my personal opinion.." or "I think that...". ... followed by a "...because.." and some reasoned argument.

2. Comments which are totally unrelated to the context of the original article. If I have written about a mobile app and you start complaining about the price of potatoes then your comment isn't going stay for long!

3. Advertising / web links / spam.

4. Insulting / obscene messages.

Ok, rules done - now it's your go: